Policies

Pledge: Green Rides USA takes great pride in arriving early for a pick up and delivering our passengers on time. We have no control over flight delays, traffic congestion or the weather. Please allow extra time when booking your trip. Communication between our customers and Green Rides USA is very important. We reserve the right to substitute another contracted company to fill in when delays occur.

Privacy Policy: We are committed to protecting your privacy at Green Rides USA. We will not collect any personal information from you that you do not volunteer, and we are the sole owner of all information collected on this site. We do not sell, share, or rent this information to others in any way that we have not mentioned in this statement.

Flight delays: We try to monitor all flights. If your flight is delayed for any reason the driver will wait at the airport until notified. If you change or cancel your flight and do not notify us in a timely manor we cannot guaranty we will be there for you. If the flight lands and you are not on it and we are not notified you will be charged the full cost of the trip.

Wait Time: Wait time may be charged if the flight has landed and we do not hear from you concerning the delay.  We will wait up to 1 hour after the flight is due in. The fee of $60.00 per hour will be charged after that. Please keep in touch with the driver or the office. You may call 877-642-6001 or check your messages from your driver.

Early Mornings & late nights: No additional fees will be charged for early morning or late night pick-ups.

Cancellation & Change Policy: A cancellation fee equal to the cost of the ride will be charged for any cancellation or change made less than 3 hours prior to the scheduled pick up time.

No Show Policy: A no show fee equal to the cost of the ride will be charged if the customer fails to show at the designated location or make an attempt to contact our office.

Deposit Policy: A credit card must be given to hold the reservation.

Payment Options: We accept Visa, Master Card, American Express and Discover. You may pay by cash if you wish and your card will not be charged. If you are local you may also pay by check. You may instruct us to add a driver grauity to your bill.

Reservations: We recommend at least 48 hours, but try to accommodate a request on short notice. During the busy seasons we recommend you call as soon as you know your plans to assure you are on the schedule.

Rate Changes: All posted rates and changes are subject to change without notice.

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